Discover Unparalleled Comfort & Relief
Introducing your new self-care essential – a revolutionary U-Shaped Neck & Shoulder Massager designed to offer you a sanctuary of relaxation and pain relief. Crafted with precision and care, this device is your ticket to unwinding after a long day, rejuvenating your body, and embracing a life free from discomfort.
Key Features That Set Us Apart
Our Neck & Shoulder Massager is engineered to target deep tissue with 2 potent deep-kneading massage nodes. Whether you prefer clockwise or counterclockwise rotation, this pillow quickly alleviates neck tension, enhances blood circulation, and eases muscle fatigue and soreness. But that’s not all – it comes with:
- Multi-Function Massage Options including kneading, thermal therapy, and vibrating modes.
- Three Adjustable Massage Intensities, allowing you to tailor your massage experience to your precise needs.
- Premium Memory Foam Core for unmatched neck support and comfort.
- Durable Cotton and ABS Construction, ensuring your massager withstands the test of time.
When and Where to Use
Perfect for use at home, in the office, or while traveling, our neck massager is designed for anyone looking to escape into a world of relaxation, anytime, anywhere. It’s particularly beneficial when you need to recover from long hours in front of the computer, relieve stress after a hectic day, or simply enjoy a moment of peace.
Why Choose Our Neck & Shoulder Massager?
Unlike ordinary massagers, ours is equipped with an ergonomic U-shape and an intelligent combination of kneading and vibration, ensuring deep, therapeutic massage that reaches where you need it most. The inclusion of thermal therapy further enhances muscle relaxation and relief. Tailor your experience with adjustable settings and embrace a life of comfort and ease.
Transform Your Day with Just One Click
Embrace the ultimate relaxation experience and say goodbye to neck and shoulder pain. Our Electric Neck & Shoulder Massager is more than a device; it’s your personal therapist, ready to offer you a haven of tranquility. Don’t wait any longer to take the first step towards a pain-free, relaxed lifestyle. Order yours today!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of kalmsentials.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kalmsentials.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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